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The Business Cycle
There are six phases in the business cycle. Which phase is the business currently in and what needs to be done to continue maintaining a sustainable business? Phase 1 is the introduction, market research is completed and the business plan is ready to be i...
Customer Service Tips - Closing the Sale
ASK for the order! This simple 3 letter word separates the top flight sales person from the average ones. A lot of sales people have gone through all the various steps of the sale, then stand back and are not sure how to finalize the sale, so they w...
How to Listen Effectively in Sales
Communication is derived from Latin origins that describe the idea of oneness of understanding. Communication means a sharing of understanding, meanings, ideas and feelings. Sales people need to know HOW to communicate, listen not just hear. Listening is ...
Customer Service Tips - Attitude
Attitude is everything, that unspoken gesture of tell-tale body language that says so much to the observer.Potential customers pick up on such signs and gestures, or lack of them, and sometimes you may not even be aware you have done so; but your po...
Know Thyself, Know Thy Product
Sales persons suffer bad press. They are the butt of countless jokes. Did you hear the one about the used car/insurance/travelling salesman? And current affairs programs just love pillorying them. Why? Because there is more than a grain of tru...
Services
What is Business Consulting all about?
It is about identifying skill gaps and providing opportunities for businesses to develop new skills and options for further business growth and development.
Some of the benefits of engaging a consultant are;
- The development of a business relationship.
- The opportunity to have support from an independent person who is focused on the business owners requirements.
- The business owner can challenge old ideas.
- Business owners can make better informed decisions on their business.
