Business Mentoring is in the form of discussions, guidance and advice, and it relies on the mentor having a sound understanding of business practices and principles.

A business plan a document that defines the business, a bit like a Road Map for the next 12 months. It identifies your goals, and assists in the daily running of the business.

Use customer profiling to gain a thorough understanding of your customer. Define their wants and needs. It is important to understand the buying motives and assess what are the priorities.

We will undertake a thorough review of the company’s capabilities; assess technology, business systems, products and services, trading patterns and identifying key performance areas(to name a few).

Richards Consulting works with the owner to develop a workable business plan. Does the project have commercial viability? Gain an understanding of the opportunities and risks associated with the new venture.

Richards Consulting delivers a range of business development workshops to assist the businesses learn new skills and techniques which can be applied to the business.

Richards Consulting has extensive industry experience in Customer Service and Sales training. Businesses have benefited from a deeper understanding of service levels and learning better ways to sell their products and services.